Return & Refund Policy - As Zulynz

1. Eligibility for Returns

As Zulynz offers returns for products that are unused, unopened, and in their original packaging. Returns must be initiated within 7 days from the date of delivery. Products that are damaged due to customer misuse are not eligible for return.

2. How to Request a Return

To request a return, please contact our customer support at ASZULYNZ@GMAIL.COM or call us at +91 82609 45881 with your order details. Our team will guide you through the return process.

3. Return Shipping

Customers are responsible for the cost of returning products unless the item received is defective or incorrect. Please ensure the product is securely packaged to avoid damage during return shipping.

4. Refund Process

Once the returned product is received and inspected, refunds will be processed within 5-7 business days. Refunds will be issued to the original payment method. Shipping charges, if any, are non-refundable unless the product received was defective.

5. Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately within 3 days of delivery. We will arrange a replacement or full refund at no additional cost.

6. Exchanges

Exchanges are handled like returns. Contact our customer support to request an exchange, and we will guide you with the process. Exchanges are subject to product availability.

7. Exceptions

Certain products such as personal care items may not be eligible for return if opened due to hygiene reasons. Please review product-specific guidelines before making a return.

8. Contact Information